Our Return and Refund Policy

1. Returns

We at Octagon Solutions strive to provide you with high-quality products and a seamless shopping experience. However, due to the nature of our business and the uniqueness of our products, we regret to inform you that we do not accept returns on any items once they have been dispatched.

Please ensure that you carefully review your order before confirming the purchase. If you have any questions or concerns about a product, feel free to reach out to our customer support team before placing your order. We are here to assist you and provide any necessary information to help you make an informed decision.

2. Cancellations

Once an order has been dispatched, we are unable to process any cancellations. Our team works diligently to fulfill and ship orders promptly, and as a result, cancellations are not feasible once the product is in transit.

3. Defective or Damaged Products

In the rare event that you receive a defective or damaged product, please contact our customer support team within Two days of receiving your order. We will work with you to address the issue and find a suitable resolution, such as a replacement or refund. If a refund is issued, please note that it will take 15 days to process.

4. Contact Us

If you have any questions or concerns about our return and refund policy, please don't hesitate to contact our customer support team at octagonsolutions75@gmail.com or phone number - +91 9911909910. We are committed to providing excellent customer service and will do our best to assist you.

Thank you for choosing Octagon Solutions. We appreciate your understanding and cooperation.